Shipping policy
Order Processing and Preparation
Once your order is confirmed, our team will process and prepare it for shipping within 1 to 3 business days.
Shipping Methods and Delivery Times
We offer the following shipping options:
- Free Shipping: Estimated delivery time of 5 to 12 business days after the order is processed.
- Express Shipping: Faster delivery available (exact delivery time may vary depending on location).
Shipping Costs
- Free Shipping: Available with no additional cost for all orders.
- Express Shipping: The cost will be calculated and displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number, allowing you to monitor the status of your delivery in real-time.
Return, Exchange, and Refund Policies
We accept returns and exchanges within 30 days after receiving the goods.
To initiate a return or exchange, please contact us via email at info@sevanno.com.
Important Notes:
- Delivery times may vary during holidays or times of high demand.
- Please ensure the delivery address is entered correctly. We take no responsibility for deliveries to incorrect addresses.
For further information or questions, feel free to contact us via our official channels.